Order Cancellation

Order Cancellation

Can I cancel my order?

Contact support@noyella.com as soon as possible after placing your order. We will do our best to stop the order before it enters processing or shipment, but cancellation cannot be guaranteed once processing has started.

Can I change my order?

If you need to change an item, address, or other order detail, contact us immediately with your order number. Changes are only possible before the order has been processed or shipped.

How will I know if my cancellation was successful?

We will confirm the cancellation by email when it has been successfully processed. If you do not receive confirmation, your order may still be active.

Questions?

Email support@noyella.com with your order number.